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Guitar Center Continues to Expand Its Custom Installation Footprint

Guitar Center’s acquisition of CE Pro 100 Tunnel Vision Technology Inc. (TVTI) expands its Business Solutions Group to Illinois and beyond.

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Dish Enhances Custom Integration Program with RMR Bonuses

Dish's Network Custom Integration program has been enhanced to include paying integrators a set monthly revenue-share…

Guitar Center Continues to Expand Its Custom Installation Footprint

Guitar Center Continues to Expand Its Custom Installation Footprint

July 08, 2019 Guitar Center’s acquisition of CE Pro 100 Tunnel Vision Technology Inc. (TVTI) expands its Business Solutions Group to Illinois and beyond.

3 Biggest Remote Service Mistakes Integrators Are Making

3 Biggest Remote Service Mistakes Integrators Are Making

June 12, 2019 Former CytexOne exec Martin Roseman is 'shocked' at how integrators are still reticent to offer, sell and price service agreements. New RMR Marketing Kit aims to help.

14 Service Functions More Integrators Should Consider Providing

14 Service Functions More Integrators Should Consider Providing

June 06, 2019 Integrators are offering perks such as 24-hour phone support, guaranteed response times, same-day emergency response to differentiate in their respective markets.

CE Pro 100 in 2019: Lighting, Recurring Revenue, AI, and Efficiencies

CE Pro 100 in 2019: Lighting, Recurring Revenue, AI, and Efficiencies

June 05, 2019 Members of the CE Pro 100 share thoughts on which new technology categories and markets they plan on expanding into, shoring up operations efficiencies, hiring and retaining talent, customer service and RMR strategies.

CEPro 2019 Brand Analysis Special Report

CEPro 2019 Brand Analysis Special Report

May 30, 2019 The 2019 CEPro Brand Analysis Special Report reflects the current market, including the influx of smart-home aware products such as voice-control platforms, smart speakers, smart locks and other common devices. While some of our annual standards continue to top the list, we also have some interesting new contenders.

Best Buy Learns ‘Ton of Surprises’ from Total Tech Support Clients

Best Buy Learns ‘Ton of Surprises’ from Total Tech Support Clients

May 24, 2019 Best Buy’s Q1 revenues for fiscal year 2020 rise 1.1% despite effect of tariffs. Total Tech Support program offers better understanding of customer behavior.

Crestron Partners with Domotz for Remote Management

Crestron Partners with Domotz for Remote Management

May 23, 2019 Crestron has formed a partnership with Domotz that will give integrators greater visibility to their installed devices to reduce truck rolls, improve service, and open the opportunity for service agreements.

ProSource: ‘Strange’ Market, 5G Glee, RMR Ambivalence, Marc Fisher Wins

ProSource: ‘Strange’ Market, 5G Glee, RMR Ambivalence, Marc Fisher Wins

May 20, 2019 The economy isn't bad, just strange. 5G will be awesome, but so what? RMR isn't 'all that.' Plus, lots of Marc Fisher, Legos and lighting at ProSource Spring Meeting 2019.

Yes, You Can Begin Generating Recurring Revenue in 60 Days

Yes, You Can Begin Generating Recurring Revenue in 60 Days

April 17, 2019 It's easier than it looks. Step 1: Create a new Terms of Service agreement outlining your service policies. Step 2: Present clients with tiered membership plans. Step 3: Wait for the opportunity to upsell.

DISH Enhances Custom Integration Program with RMR

DISH Custom Integrators are now eligible for a $20 monthly incentive for qualifying service activations.

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9 Universal Devices from the Alarm Industry to Enhance Home Automation Installs

9 Universal Devices from the Alarm Industry to Enhance Home Automation Installs

Bob Dolph · October 10, 2018 Smart-home pros stymied by a home-automation challenge should check with the security industry for problem-solving adapters, sensors, communicators, and other useful thingamajigs.

OneVision Rolls Out Essentials+ Membership-based Service Program

OneVision Rolls Out Essentials+ Membership-based Service Program

May 18, 2018 OneVision Resource's Essentials+ creates a membership program CE pros can offer to clients that includes free normal-business-hours service support, and monetized after-hours support.

OneVision Adds Domotz to Service Platform

OneVision Adds Domotz to Service Platform

January 05, 2018 Domotz users can now leverage OneVision platform to enhance service offering.

Control4 Acquires Ihiji, Will Drop Recurring Fees for Remote Network Management

Control4 Acquires Ihiji, Will Drop Recurring Fees for Remote Network Management

January 03, 2018 In acquiring Ihiji’s remote monitoring and management system, home automation leader Control4 will eliminate monthly fees for smart-home pros.

Comparing Control4 BakPak, Domotz, Ihiji and SnapAV OvrC Pro

August 30, 2017 OneVision Resources' new 'Insider's Guide to Remote Systems Management' provides in-depth comparison of Control4’s BakPak, Domotz, Ihiji, and SnapAV’s OvrC Pro.

Savant Home Automation Now Works with Ihiji for Remote Monitoring, Management

July 05, 2017 Savant dealers can monitor their clients’ networks and home automation systems remotely with Ihiji Network Appliance and Invision software.

ConnectWise CloudConsole Remotely Manages Microsoft Software

June 21, 2017 ConnectWise CloudConsole tool enables integrators to manage, monitor and bill remote Microsoft cloud services.

Observables Launches IOBOT Configurable Router with RMR Potential for Dealers

June 15, 2017 With Observables' patent-pending IOBOT software as a service (SaaS) and AlwaysON platform, dealers have a cross-market offering that brings in subscription-based recurring revenue.

DIY Smart-Home System ‘Hive Welcome Home’ Brings Tiered Subscription Plans to U.S.

May 11, 2017 Hive Welcome Home combines a thermostat, lighting, plugs and sensors with a mobile app to offer a straight-to-consumer DIY smart-home system. The U.K. company is launching three tiered subscription plans in the U.S. in June.

Whisker Labs Sensor Widens IoT Energy Management Possibilities

April 14, 2017 Whisker Labs's low-voltage sensor identifies electrical signatures, enabling integrators to earn RMR from energy management of every device in a smart home.

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CEPro 2019 Brand Analysis Special Report

CEPro 2019 Brand Analysis Special Report

May 30, 2019 The 2019 CEPro Brand Analysis Special Report reflects the current market, including the influx of smart-home aware products such as voice-control platforms, smart speakers, smart locks and other common devices. While some of our annual standards continue to top the list, we also have some interesting new contenders.

2019 Business Outlook for Integrators by Company Size

2019 Business Outlook for Integrators by Company Size

March 06, 2019 Integration firms come in many shapes and sizes. They don’t all offer the same services or have the same growth expectations. This is why, we took a second look at our 2019 State of the Industry report to add a layer of analysis based on company size.

2019 State of the Industry Report

2019 State of the Industry Report

January 15, 2019 The custom electronics industry saw a healthy 8 percent growth rate in 2018, down slightly from the blazing 11 percent growth in 2017 but still admiringly strong. Our 2019 State of the Industry indicates that readers expect to see even more growth in 2019.

6 New (And Successful) CE Business Models to Reach Millennials

6 New (And Successful) CE Business Models to Reach Millennials

It's not so much that Millennials and other modern-day consumers want cheap; it's more that they want simple, convenient and immediate.

Stamm Media Eliminates Chaos with Help from ConnectWise Platform

October 27, 2017 The ConnectWise platform helped Stamm Media and Stamm Technologies go from a company in crisis to one that bids on--and regularly wins--large projects.

How To Get $79,486 In Recurring IT Service Revenue Without Installing Any Equipment

View the recording of this previously live webcast if you're serious about wanting to generate recurring revenue without investing a lot of money up front, and we'll show you the exact package of cloud services that SMB clients are buying right now.

CE Pro’s 2017 State of the Industry Report

January 13, 2017 After a strong 2016 with 8.1% average growth, integrators look to keep momentum going for 2017. Now if only they can find technicians to hire.

You’re Thinking About Earning RMR from Service Plans. Now What?

In this FREE one-hour CE Pro webcast, learn how L.A.-area integrator Cantara Design has established an effective service plan by partnering with OneVision to deliver excellent service.

OneVision’s Integrator Service Desk Information

With OneVision’s Integrator Service Desk you get a team of empathetic and experienced technology specialists responding to your clients’ service requests within 30 minutes, 24/7.

Ihiji

ihiji
Ihiji is the foundation of your service operations center. Your technicians can remotely monitor the status of all of your clients’ networks and IP devices.  The customized dashboard shows all Ihiji connected...
www.ihiji.com
OneVision

OneVision
OneVision Resources partners with home technology professionals to provide a high-quality support experience to their clients with a 30-minute response, 24/7. In addition, the company drives growth in recurring revenue by...
www.onevisionresources.com